Cancellation Policy

---

Classes -Students can cancel up until one week before the first class begins and receive a refund minus a $35 cancellation fee.  This fee is deducted from your refund. Cancellations less than one week before the first class begins can only be refunded if we can fill the seat.​  If there is space, students may change their class up until one week of the start date of the class they're currently registered for.  Students should send an email info@scratchceramics.com to see if we can move your booking and replace your registration.

1 Class Workshops -Workshop registrations may be rescheduled or cancelled for a full refund up until 48 hours of the event. Once inside of 48 hours there is a fee equal to 50% of the cost of the original booking to reschedule or cancel.  There are no refunds inside of 24 hours.  This policy does not change for unexpected life events, obligations or illness including covid.  We do not refund or reschedule for no shows.

Memberships  -Memberships are paid at the beginning of every month. If you wish to cancel your membership you must let us know at least a month prior to the ending date. Memberships are non refundable.